Your privacy is important to us. This policy explains what information we collect, how we use it, and your rights.

Information We Collect

We gather certain personal and usage details to improve your experience.

• Contact details like your name, email address, or phone number when you reach out to us.
• Technical data, such as browser type, device, and pages you access on our site.
• Cookies or similar files to enhance features or remember preferences.
• Communications or feedback you provide to help us answer your questions.

How We Use Information

Here’s why we need the details we collect from you:

• To respond to questions, feedback, or requests you send us directly.
• To improve website features so your visits are smooth and helpful.
• To understand usage patterns for better site security and performance.
• To comply with legal obligations and keep our systems safe.

Legal Basis for Use

We process your information for specific, lawful reasons:

Processing is based on your consent, the need to fulfill our services, our legitimate interests, or legal requirements under South African law.

Sharing Information

We only share your info in limited, trusted situations.

• With technology providers who help us run our website, under strict confidentiality rules.
• If required by law or for safety and fraud prevention measures.
• With your consent, or when you direct us to share information with another party.

Data Security

We use reasonable steps—including secure protocols and data minimization—to keep your info safe. But no digital method is flawless, so we can’t promise absolute security. If something ever happens, we’ll let you know as legally required.

Your Rights

South African law gives you clear data rights. Reach out to use any of these:

• Ask for a copy of the data we hold about you.
• Request corrections if we have something wrong or out-of-date.
• Ask us to delete your data, or limit how we use it when possible.
• Raise a concern if you think your rights are being violated.

Cookies and Tracking

We use cookies to improve how our site works, keep preferences, and analyze site usage patterns.

See Cookie Policy See Cookie Policy

Contact Us

Have a privacy concern or question? Reach out and we’ll help.

Policy Changes

We’ll update this policy as needed. If changes are important, you’ll see a clear notification here or in another obvious spot.